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IIS - Active Directory SSO to Intranet Q1 Server not working

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Gurus,

I hate to open a new question when the other one I have is still open but I need to figure something out pretty soon with our IIS server. Again, we have the PRD, TST and DEV environments. I keep these as identical as possible via Database Transport but this is an IIS issue so there is no easy copy to replicate. Basically, in the PRD environment, if someone launches the QIM server in a Web browser, the page opens, reads AD credentials and everything is just fine. When I try to open the QIM server in Test, I am instantly taken to a login form and it does not accept anything I put in the credentials form. Then, when I try the same exact task on our Dev environment, it takes me straight to a basic authentication window that pops up in IE and again, nothing entered here will work.

 

I verified that the IIS config has the Windows auth enabled on the Quest application and on the default site in both instances. As a troubleshooting step, I disabled all login types but Windows Auth on both instances. The Test lab still prompts for credentials and the Dev lab still prompts with the Windows Auth login. The sites for both of these servers are listed as "Intranet sites" so I know it isn't an IE Permissions issue. I also get similar responses when I try to access the servers via Firefox and Chrome.

 

What am I missing here? The Director of my department wants to see some demos of new functions quickly and I am having little luck getting support in other ways. Please advise how to fix or what I might need to do. I don't see anything in the IIS settings on PRD that jumps out as different from these two environments but I may just be missing something.


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