Hello,
I try all day to send a mail notification for approval in a IT Shop workflow, without success.
The approval step is correct because there is a task for the manager on the portal, but he does not receive mail.
I have checked he has the correct email address and culture in his employee account.
I have enabled and modified a lot of configuration parameters :
- Common\MailNotification
- Common\MailNotification\DefaultAddress
- Common\MailNotification\DefaultCulture
- Common\MailNotification\DefaultLanguage
- Common\MailNotification\DefaultSender
- Common\MailNotification\Signature
- Common\MailNotification\SMTPAccount
- Common\MailNotification\SMTPDomain
- Common\MailNotification\SMTPPassword
- Common\MailNotification\SMTPPort
- Common\MailNotification\SMTPRelay
- Common\MailNotification\SMTPUseDefaultCredentials
- QER\ITShop\DefaultSenderAddress
- QER\ITShop\MailApproval
- QER\ITShop\MailApproval\Account
- QER\ITShop\MailApproval\Domain
- QER\ITShop\MailApproval\ExchangeURI
- QER\ITShop\MailApproval\Inbox
- QER\ITShop\MailApproval\Password
Strangely, I don't have any error in job server or windows event viewer...
Serge